Lesson 1: The Basics

  • Topic A: Getting Started
  • Topic B: About the Notification Icon and Windows 8 Notifications
  • Topic C: Using the Folder Pane
  • Topic D: Using Peeks

Lesson 2: Working with E-Mail Messages

  • Topic A: Opening Messages
  • Topic B: Replying to Messages
  • Topic C: Forwarding Messages
  • Topic D: Deleting Messages

Lesson 3: Creating Messages

  • Topic A: Creating a New Message
  • Topic B: Formatting Text
  • Topic C: Attaching Files or Items
  • Topic D: Changing the Theme
  • Topic E: Checking Your Spelling
  • Topic F: Sending the Message

Lesson 4: Working with the Calendar

  • Topic A: Opening the Calendar
  • Topic B: Creating a New Appointment
  • Topic C: Creating a Meeting
  • Topic D: Using the Daily Task List
  • Topic E: Changing the Calendar View
  • Topic F: Using the Weather Bar

Lesson 5: Working with Tasks

  • Topic A: Opening the Tasks Folder
  • Topic B: Creating Tasks
  • Topic C: Changing the Task View
  • Topic D: Updating Task Completion
  • Topic E: Deleting Tasks

Lesson 6: Working with Notes

  • Topic A: Opening the Notes Folder
  • Topic B: Creating and Deleting Notes
  • Topic C: Changing the Note View
  • Topic D: Arranging Notes

Lesson 7: Working with People

  • Topic A: Opening the People Folder
  • Topic B: Creating a New Contact
  • Topic C: Marking a Contact as a Favorite
  • Topic D: Changing the Contact View
  • Topic E: Creating a Contact Group

Lesson 8: Using Social Networks

  • Topic A: Connecting to Social Networks
  • Topic B: Viewing Social Network Contacts
  • Topic C: Viewing Social Network Information
  • Topic D: Removing Social Networks

Lesson 9: Getting Organized

  • Topic A: Creating Folders
  • Topic B: Moving Items into Folders
  • Topic C: Categorizing Items
  • Topic D: Using Search
  • Topic E: Using Filter
  • Topic F: Handling Junk Mail

Lesson 10: Using Conversations

  • Topic A: Understanding Conversations
  • Topic B: Expanding and Collapsing Conversations
  • Topic C: Viewing Conversation Messages
  • Topic D: Turning Conversations On or Off
  • Topic E: Cleaning Up a Folder or Conversation
  • Topic F: Ignoring a Conversation

Lesson 11: Using Quick Steps

  • Topic A: Using Default Quick Steps
  • Topic B: Creating New Quick Steps
  • Topic C: Deleting Quick Steps
  • Topic D: Resetting Quick Steps

Lesson 12: Customizing the Interface

  • Topic A: Changing Ribbon Display Options
  • Topic B: Customizing the Quick Access Toolbar
  • Topic C: Hiding and Showing Ribbon Tabs
  • Topic D: Creating Custom Ribbon Tabs
  • Topic E: Resetting Interface Changes


Lesson 1: Using the Favorites List

  • Topic A: Adding Folders to the Favorites List
  • Topic B: Changing the Order of Favorite Folders
  • Topic C: Removing a Folder from the Favorites List
  • Topic D: Enabling and Disabling the Favorites List

Lesson 2: Using Search Folders

  • Topic A: Creating Default Search Folders
  • Topic B: Creating Custom Search Folders
  • Topic C: Using Search Folders
  • Topic D: Modifying Search Folders
  • Topic E: Deleting Search Folders

Lesson 3: Using Rules

  • Topic A: Creating a Simple Rule
  • Topic B: Using the Rules Wizard
  • Topic C: Editing Rules
  • Topic D: Deleting Rules

Lesson 4: Using Categories

  • Topic A: Configuring Categories
  • Topic B: Using Quick Click
  • Topic C: Using Categories in a View
  • Topic D: Creating Category Search Folders

Lesson 5: Managing Junk Mail

  • Topic A: Configuring Junk Mail Options
  • Topic B: Using the Junk E-Mail Folder
  • Topic C: About the Phishing Filter
  • Topic D: About Automatic Downloads
  • Topic E: Managing Blocked and Safe Senders Lists

Lesson 6: Sharing Your Calendar

  • Topic A: Sharing a Calendar
  • Topic B: Responding to a Calendar Sharing Request
  • Topic C: Viewing Another User’s Calendar
  • Topic D: Using Schedule View

Lesson 7: Scheduling Meetings with Microsoft Exchange Server

  • Topic A: Creating a Meeting Request
  • Topic B: Using the Scheduling Assistant
  • Topic C: Using the Room Finder and Sending a Meeting Request
  • Topic D: Responding to a Meeting Request
  • Topic E: Tracking Responses
  • Topic F: Managing Attendees
  • Topic G: Cancelling a Meeting

Lesson 8: Exchange Server Mailbox Features

  • Topic A: Setting Permissions on Your Mailbox
  • Topic B: Configuring Delegate Access
  • Topic C: Viewing Another User’s Mailbox
  • Topic D: Setting Up Automatic Replies

Lesson 9: Using Signatures

  • Topic A: Creating a Signature
  • Topic B: Editing a Signature
  • Topic C: Setting Signature Options
  • Topic D: Using Signatures

Lesson 10: Organizing Data

  • Topic A: Using Mailbox Cleanup
  • Topic B: Configuring Auto Archive
  • Topic C: Manually Archiving Data
  • Topic D: Exporting Data
  • Topic E: Importing Data

Lesson 11: Managing Personal Folders

  • Topic A: Creating a Personal Folders File
  • Topic B: Setting a Personal Folders File as Default
  • Topic C: Adding a Password to a Personal Folders File
  • Topic D: Opening Personal Folders
  • Topic E: Closing Personal Folders

Lesson 12: Using Outlook Profiles

  • Topic A: Creating a New Profile
  • Topic B: Viewing Profile Properties
  • Topic C: Setting Profile Options
  • Topic D: Choosing Your Profile
  • Topic E: Deleting a Profile


Lesson 1: Using the Address Book, Part One

  • Topic A: Opening the Address Book
  • Topic B: Components of the Address Book
  • Topic C: Searching the Address Book
  • Topic D: Options in the Address Book

Lesson 2: Using the Address Book, Part Two

  • Topic A: Adding Entries
  • Topic B: Editing Entries
  • Topic C: Deleting Entries
  • Topic D: Using the Outlook Address Book to Send Mail

Lesson 3: Advanced Calendar Options

  • Topic A: Using the Time Zone Feature
  • Topic B: Creating Recurring Appointments
  • Topic C: Adding Holidays to Your Calendar
  • Topic D: E-mailing Your Calendar

Lesson 4: Advanced Message Options

  • Topic A: Adding Voting Options
  • Topic B: Changing the Reply-To Address
  • Topic C: Delaying Delivery
  • Topic D: Saving Your Message Outside Sent Items

Lesson 5: Advanced Task Options

  • Topic A: Creating Recurring Tasks
  • Topic B: Marking a Task as Private
  • Topic C: Assigning Tasks
  • Topic D: Receiving Assigned Tasks

Lesson 6: Advanced Contact Management Options

  • Topic A: Marking a Contact as Private
  • Topic B: Adding a Contact to Favorites
  • Topic C: Creating a Contact Group
  • Topic D: Forwarding a Contact
  • Topic E: Sharing Your Contacts List

Lesson 7: Working with Macros

  • Topic A: Enabling the Developer Tab
  • Topic B: Setting Macro Security
  • Topic C: Creating a Macro
  • Topic D: Running a Macro

Lesson 8: Using the Trust Center, Part One

  • Topic A: Opening the Trust Center
  • Topic B: Identifying Trusted Publishers
  • Topic C: Setting Privacy Options
  • Topic D: Setting E-Mail Security Options

Lesson 9: Using the Trust Center, Part Two

  • Topic A: Controlling Attachment Handling
  • Topic B: Changing Automatic Download Settings
  • Topic C: Dealing with Programmatic Access
  • Topic D: Managing Add-Ins

Lesson 10: Customizing Your Microsoft Account

  • Topic A: Changing Your Profile Picture
  • Topic B: Changing the Office Background and Theme
  • Topic D: Removing Services

Lesson 11: Getting Started with Business Contact Manager, Part One

  • Topic A: What is Business Contact Manager?
  • Topic B: Downloading and Installing Business Contact Manager
  • Topic C: Using Express Setup
  • Topic D: Using Custom Setup

Lesson 12: Getting Started with Business Contact Manager, Part Two

  • Topic A: Opening Business Contact Manager
  • Topic B: Using the Interface
  • Topic C: Reviewing the Welcome Center
  • Topic D: Using Sample Data
  • Topic E: Switching to Your Business Data